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Complaint Process

I have a concern about my child’s coursework or teacher

 

Step 1: Check Weekly Communications

Before taking further action, parents are asked to check the weekly newsletter, "This Week @ The Creek" found on your child's ClassLink page.

  • If your concern is resolved after reviewing the newsletter, no further action is needed.
  • If you still have a concern after reviewing the newsletter, proceed to Step 2.
     

Step 2: Contact the Teacher

Contact the teacher directly to seek clarification.

  • If the concern is resolved after speaking with the teacher, the process is complete.
  • If the concern remains unresolved, move to Step 3.
     

Step 3: Contact the Appropriate Administrator

If the teacher cannot resolve the issue, email the administrator assigned to your child's grade level or area of interest:

  1. If the concern is resolved at this stage, the process is complete.
  2. If the grade-level admin cannot resolve the issue, move to Step 4.

 

Step 4: Contact the Principal

If the concern remains unresolved after speaking with the grade-level administrator, you should contact Principal McNeil: